Privacy Policy
We at Smile Sync AI are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal InformationIncludes name, email, and phone number collected during registration or support interactions.
- Usage DataDetails about website interactions, IP addresses, browser types, and usage patterns.
- Cookies & TrackingTechnologies used to enhance navigation and understand user preferences.
How We Use Data
- Maintain Services
- Process Transactions
- User Communication
- Platform Improvements
- Monitor Usage
- Enhance UX
Facebook Advertising Data
When dental practices connect their Facebook accounts to Smile Sync AI, we collect and process the following data through the Facebook (Meta) platform:
- Lead Form SubmissionsContact information submitted through Facebook Lead Ads forms, including name, email, and phone number.
- Ad Account MetricsAdvertising performance data such as campaign spend, impressions, clicks, and cost-per-lead analytics.
- Page TokensFacebook Page access tokens used to retrieve lead form submissions and manage webhook subscriptions.
This data is used solely for lead management and ad spend analytics on behalf of the connected dental practice. We do not sell or share Facebook data with third parties beyond what is necessary to provide our services.
Revoking Access: You can disconnect your Facebook account at any time from within the Smile Sync AI platform. You may also revoke access directly through Facebook Settings → Business Integrations. Upon revocation, all stored Facebook data (tokens, page connections, and ad account data) is automatically deleted from our systems via our data deletion callback.
Disclosure of Your Information
We share information with service providers for payment processing and analytics, or when required by law or during business transfers.
Security Measures
We implement rigorous technical and organizational measures to safeguard your data, though no electronic transmission is 100% secure.
Your Privacy Rights
Depending on your location, you have rights to access, correct, delete, or object to the processing of your personal data.
SMS/Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Questions?
Our team is here to help you understand how we protect your information.
By using our website and services, you consent to the collection and use of information in accordance with this Privacy Policy.